Privacy Policy

1. Introduction

Welcome to AskGem.ai (“AskGem,” “we,” “us,” or “our”). We are committed to protecting your privacy and providing a secure and transparent experience for our global users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform, services, and associated features.

By using AskGem.ai, you agree to the terms of this Privacy Policy and our accompanying Terms and Conditions. If you do not agree with any part of this Privacy Policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide: We collect personal information that you voluntarily provide when you use our platform. This may include, but is not limited to, your name, email address, payment information, and other details necessary for the donation process.
2.2 Automated Information: We collect certain information automatically when you visit our platform, including your IP address, device information, usage patterns, and browser type. This information helps us improve our services and provide a more personalized experience.

3. Use of Information

3.1 Donation Processing: We use your personal information to process donations and allocate funds to charities, causes, or individuals as determined by AskGem.ai in accordance with our Terms and Conditions.
3.2 User Account: Your information is used to create and maintain your user account, allowing you to access our services and track your donation history.
3.3 Communication: We may use your email address to send you transaction-related updates, account notifications, and promotional communications. You can opt-out of promotional emails at any time.
3.4 Improvement and Personalization: We use data for analysis, research, and service enhancement. This includes tailoring content and recommendations based on your interactions with our platform.

4. Data Sharing

4.1 Third-Party Partners: We may share your personal information with trusted third-party partners who assist us in processing payments, providing customer support, or analyzing user behavior. These partners are obligated to protect your information and use it solely for the purposes specified by AskGem.ai.
4.2 Legal Compliance: We may disclose your information if required by law, to protect our rights or the safety of others, or in response to a legal request.

5. Data Security

We take reasonable measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your information.

6. Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised Privacy Policy on our platform. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the updated terms.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

By using AskGem.ai, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our Terms and Conditions. If you do not agree with any part of these documents, please do not use our services.

This Privacy Policy is effective as of the date indicated above and is subject to change. Please review this Privacy Policy regularly for any updates.